The Veritas Standard Appliance Support - Extended Service provides comprehensive maintenance and support for your Veritas appliances. This service includes on - site assistance, parts replacement, and labor, ensuring that your system remains operational and efficient. With a service duration of one year, you can rely on next business day response times for parts and labor, minimizing downtime and maximizing productivity. This support plan is designed to keep your system optimally maintained while offering predictable costs and dependable service.