HPE Tech Care Critical with DMR is a comprehensive post - warranty service designed to provide on - site technical support for HPE hardware. This service ensures that your equipment remains operational and efficient, offering a one - year warranty that includes phone support and on - site assistance. With HPE Tech Care, you gain access to product - specific specialists who can help you navigate any technical challenges, ensuring that your IT infrastructure continues to run smoothly. This service is ideal for businesses looking to make informed investment decisions regarding their technology and minimize downtime.