The HPE Pointnext Tech Care Essential service offers comprehensive post - warranty support for one year, ensuring your IT systems remain operational and efficient. This service includes 24/7 on - site maintenance with a 4 - hour response time for parts and labor, allowing for quick resolution of issues. With features such as parts replacement and remote diagnosis, this service is designed to protect your investment and minimize downtime. Enjoy peace of mind knowing that expert support is just a call away, ensuring maximum productivity for your business.