The Fortinet FortiCare Premium RMA - Extended Service (Renewal) provides comprehensive support for a duration of 5 years. This service includes 24/7 access to support, next - day service depot exchange, and advanced parts replacement. Designed for critical devices, it ensures that you receive a replacement device the next business day, minimizing downtime. With features like email support, web knowledge base access, and firmware updates, this service enhances the usability and efficiency of your Fortinet products, protecting your investment and adding value through increased reliability.