DameWare Remote Support is a locally installed software solution that enables IT professionals to manage and support remote systems effectively. It is designed for Windows operating systems and falls under the category of networking applications. This software allows for seamless remote access, making it easier to troubleshoot and resolve issues without being physically present at the user's location. With a licensing model that supports 1 concurrent user, it is ideal for small to medium - sized businesses looking to enhance their remote support capabilities.