The Cisco Smart Net Total Care - Extended Service provides comprehensive support for your Cisco products, ensuring maximum productivity and peace of mind. This service includes 8 x 5 coverage with next business day parts exchange, allowing for quick resolution of any issues that may arise. With features such as replacement service, physical and electronic support, and access to a web knowledge base, this service is designed to enhance usability and efficiency. Whether you need parts replacement or phone support, Cisco's Smart Net Total Care has you covered.