The Cisco Partner Support Service (PSS) is designed to provide qualified Cisco channel partners with the necessary tools and information to enhance operational support margins and develop new support service practices. This service allows partners to create and deliver services based on foundational and smart capabilities while retaining primary responsibility for end-user support under their own brand. With a commitment to reliability, the PSS ensures that partners can effectively manage technical issues with the backing of Cisco's service infrastructure. The service is structured for phased implementation, making it adaptable to various business needs.