The Cisco Meraki Return Material Authorization (RMA) Only service is an optional add-on for existing Cisco Meraki customers with active licenses. This service ensures that eligible hardware is replaced quickly, with advance parts replacement available. The RMA Only option allows for full unit replacement and optional onsite resources, providing peace of mind for network reliability. It is important to note that this service does not include additional service delivery elements provided by the Software Support Service and is only available when an existing software support service contract is in place.