The Cisco CX Success Tracks Level 1 is an extended service plan designed to protect your investment in Cisco products. This service includes 8 x 5 support with next business day hardware replacement, ensuring that your systems remain operational with minimal downtime. The service depot provides a fast, reliable, and cost-effective response to any issues that may arise. Additionally, consulting services are included to help resolve problems efficiently. With access to 24/7 CX Centers and expert knowledge sessions, you can ensure best practices for operating your Cisco products are followed.